Topic: Communication Skills, Part 5 Of 5

Be Ready. Answer questions promptly and let the other person know you are eager to help. Don't put people off and make them wait to get answers. Answering questions, as questions come up, let's people know you are listening and you regard their thoughts. Not answering questions antagonizes people and can communicate to others you think poorly of the other person. Listen. Pay attention and, if possible, take notes on what the other person says. The facts the other person gives will help you be convincing later on. Listen to how others respond to your words. Pay attention to how others respond to what you say. Keep your emotions out of your assessments. Keep your emotions out of your listening. Visualize The Needs Of The Other Person. Talk the other person's language. Try to see things from the other person's point of view. When you communicate, communicate in the others person's language and communicate from their point of view. The other person will then know what you are saying and will respect what you say when you communicate from their point of view.

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These words were posted at one of Shepherd's Care Ministries Sites called Wisdom Moment, The site is located at:
http://www.shepherdscare.net/wisdomminute

Shepherd's Care Ministries Main Site located at:
http://www.shepherdscare.net/